Principal Business Analyst

July 2017 – March 2018 (Local Applications)

This role was to work in the Local Applications team of the Digital Capability Program as part of the Project Delivery Unit.   The role comprises working closely with the business in the migration of systems from other health services to hosting at the Sunshine Coast University Hospital (SCUH) data centre.  All projects in the Digital Capability Program were delivered following the Prince2 Project Management methodology.

Notable achievements:

    • Worked closely with the Nursing Informatics team to ensure a safe transition of the TrendCare system from Metro North Hospital and Health Service to the Sunshine Coast Hospital and Health Service (SCHHS). Work undertaken included project planning, developing business requirements, test script development (for system, integration and performance testing) using HP Quality Center, undertaking the various types of testing (Proof of Concept, UAT, Performance, and Production Verification) as well as planning the migration steps to ensure a successful deployment.
    • Successfully upgraded the TrendCare system from version 3.5.1 to version 3.6, implementing a number of labour and time-saving features to the Nursing Informatics team in particular and the Health Service at large.
    • Managed the role out of the Task Management System Android application to the Patient Support Assistant (PSA) Wi-Fi phones. This involved working closely with the eHealth networking team to rectify certificate and language issues on the devices and working with local ICT to ensure server performance was not degraded.  Close business relationships were forged to ensure that the PSA team leaders were kept informed at all stages of the process.
    • Patient Access Coordination Hub (PACH) at the SCHHS
      Patient Access Coordination Hub (PACH) at the SCHHS

      Identified the business requirements for the new Patient Access Coordination Hub (PACH) service being commissioned at the SCHHS. Worked with the Executive and Enhancing Clinical Performance teams to ensure that requirements were gathered for ‘Day 1’ opening of the service, as well as identifying additional requirements that needed to be met so that the Service could be expanded easily going forward.